Hosting & Support
INCLUDED WITH YOUR HOSTING PACKAGE
Giving you the best support available - it's what we do!
Accessing Our Awesome Support
There are 4 convenient ways to access our support team for answers to all your questions.
SUBMIT A TICKET
LIVE ONLINE CHAT
SCHEDULE A CALL BACK
REGULAR BUSINESS HOURS
OUTSTANDING HOSTING & SUPPORT
We know how important it is to keep your website and emails working at all times, and that’s why SiteWyze Solutions has taken steps to ensure our servers keep a 99%+ uptime. Read on to find out why our hosting and support services are one of the best in the industry.
ALL-IN-ONE SUPPORT PACKAGE
Unlike many hosting providers, we don’t just host your site and emails – we provide complete ongoing technical support as well which is included in the cost of your monthly hosting – no more billing you for each support request you make.
You can rely on SiteWyze to provide your business with critical email hosting and support to keep your lines of communication open between you and your clients. We provide step-by-step email instructions and phone support for most email applications and smart phones.
The Technical Stuff
Our dedicated servers have been designed to accommodate the highest quality network performance. There is a central focus on redundancy allowing our network to rapidly self-heal failures without interruptions to connectivity.
SERVER DATA PROTECTION
Keeping your website and its data protected is top priority for all our clients. We have invested heavily in our all our server hardware and security to help defend against potential hackers and minimize any data security risks on both a hardware and software level. Our software & hardware firewalls ensure business resiliency by acting as the first line of defense in helping to protect your website from malicious Internet traffic.
Keeping your data backed up is very important to any business. We do daily backups of all our client’s websites as well as invest in RAID redundancy hard drives. We also keep a supply of network cards, processors, motherboards and most other pieces of equipment available to reduce down time in case of hardware failure.
Our dedicated servers have been designed to accommodate the highest quality network performance. There is a central focus on redundancy allowing our network to rapidly self-heal failures without interruptions to connectivity. We use high speed processors and drive components on all our dedicated servers to help make sure your site loading times are not affected by slow hardware, or shared servers.
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For over 20 years, SiteWyze has been providing and maintaining hundreds of client websites, including small businesses, institutions, and continues to offer free template websites as a part of our Member Benefit Program with Associations throughout Canada. We provide website solutions that are specifically tailored to the needs of small to medium-sized companies.